I just finished tussling with a client’s computer that was locked with a small legitimate program called Lock My PC from FSPro Labs. I found several articles talking about the response they had to an increase in nefarious use of their program. Here is one of them https://www.bleepingcomputer.com/news/security/lock-my-pc-used-by-tech-support-scammers-dev-offers-free-recovery/ talking about the response FSPro had for the scammers.
My customer had been scammed and had enough with dealing with them. The clowns threatened him with locking him out of his computer if he didn’t give them his banking login details. They were planning to make good on their threat with this program. It was very scary for him, but thankfully I was able to help him out of his pickle.
The recovery method offered on this page https://fspro.net/_service/lmpc-passrec/ did not work for me and after further digging, I realized that I was dealing with Lock My PC v4.6 and not with the latest v4.9.6. Ah ha! A clue!
The program is no longer offered by FSPro for download so I turned to Major Geeks for the newest version https://www.majorgeeks.com/files/details/lock_my_pc.html. After a boot into safe mode and a upgrade install of the program, the fix worked! Entering the code provided by FSPro revealed a recovery code that when entered into the online tool generated a passkey to unlock the program. The same passkey worked to unlock it at uninstall also.
A quick swipe with Revo Uninstaller later and everything is gone!
Kudos to FSPro for a decisive action to cut these crooks off at the knees.
Leave a Reply